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We typically respond within 24 hours on business days.

Support

Check our FAQ for quick answers to common questions.

Partnerships

Interested in partnering or agency plans? Include "Partnership" in your subject line.

Frequently asked questions

Quick answers before you reach out.

How do I get started?

Click "Scan my site" and enter your URL. You'll get a free gap report and content plan in minutes. No credit card required for the scan.

Can I change my plan?

Yes. You can upgrade or downgrade at any time. Changes take effect at your next billing cycle.

Do you offer refunds?

We don't offer refunds for used service periods, but you can cancel anytime. Try our free scan first to see if genclic is right for you.

How do I cancel?

You can cancel from your dashboard settings. Your subscription remains active until the end of your billing period.