Last updated: January 2026
Overview
genclic ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using genclic, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your email address, name, and password.
- Website Data: When you use our scanning service, we collect publicly available information from the URLs you provide.
- Payment Information: When you subscribe, our payment processor (Stripe) handles your payment details. We do not store your full credit card number.
- Communications: When you contact us, we collect the information you provide in your messages.
Information Collected Automatically
- Usage Data: We collect information about how you use our service, including pages visited, features used, and time spent.
- Device Information: We collect device type, browser type, operating system, and IP address.
- Cookies: We use cookies to maintain your session, remember preferences, and analyze usage patterns.
Tracking Snippet Data
If you install our tracking snippet on your website, we collect:
- Visitor traffic sources and referrers
- Pages visited on your site
- User journey paths
- Conversion events you configure
This data is associated with your genclic account and is used to provide analytics about your content performance.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Generate content strategies and gap reports for your website
- Process your payments and manage your subscription
- Send you service-related communications
- Provide customer support
- Analyze usage patterns to improve our product
- Detect and prevent fraud or abuse
Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We share data with third-party vendors who help us operate our service (hosting, payment processing, analytics).
- Legal Requirements: We may disclose information if required by law or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity.
Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit (TLS) and at rest
- Regular security assessments
- Access controls limiting who can view your data
- Secure infrastructure hosted on reputable cloud providers
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Data Retention
- Active Accounts: We retain your data as long as your account is active.
- Cancelled Accounts: We retain your content and analytics data for 90 days after cancellation to allow for reactivation.
- Deleted Accounts: Upon request, we will delete your data within 30 days, except where retention is required by law.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your data
- Export your data in a portable format
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at contact@genclic.com.
Cookies
We use cookies for:
- Essential cookies: Required for the service to function (authentication, security).
- Preference cookies: Remember your settings (theme preference).
- Analytics cookies: Help us understand how you use our service.
You can control cookies through your browser settings, but disabling essential cookies may affect functionality.
Third-Party Services
Our service may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
genclic is not intended for users under 18 years of age. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.
International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website. Your continued use of our service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: contact@genclic.com